Located in the Large Hotel at the city of Tripoli, our Customer Service Center provides several banking services:
- Re-issuance of lost or damaged cards
- Renewal of first-time issued but unused cards, at the request of the cardholder
- Issuing secret/PIN numbers for lost cards (local and international cards), provided that the cardholder fills an application
- Printing Visa statements
- Blocking lost and stolen cards
- Reception of return-of-claim forms for purchases selling points
- Activation of Visa cards
- Fixing card errors
- Checking Visa card balance
- Troubleshooting Visa issues